Privacy Policy

Urban Jungle is a miniature animal farm and small online store. We are the data controller for the personal information you share with us on this website.

When you place an order request, contact us or make an enquiry, we collect the details you provide: your name, email address, phone number and delivery address.

We do not store payment card details. Payments are handled directly between you and us by agreed method, never through this site.

We use your information to respond to your enquiry, process and confirm your order request, arrange collection or delivery, and to provide customer support.

We will only contact you about our animals and your order. We do not sell or rent your information to anyone.

This site uses cookies to keep your shopping cart working and to remember basic preferences. This helps the store function correctly and securely.

We never share your personal information with third parties for marketing. We only share what is strictly needed with service providers (such as our payment or courier partners) to fulfil your order.

You may ask us at any time to see, correct or delete the personal information we hold about you. To do so, just contact us using the details on our Contact page and we will act promptly.