Terms & Conditions

By using this website and placing a request, you agree to these terms. They form the basis of any purchase you make from Urban Jungle.

Every animal listed on this site is a living, individual creature. Availability can change quickly, so we confirm each order by phone or email before it is agreed.

Adding an animal to your cart and checking out places a request, not a binding sale. We contact you to confirm availability, agree payment and arrange collection or delivery before anything is final.

Payment is agreed directly with us by your preferred method. We only take payment once you have confirmed the order and agreed the details with a member of our team.

We always provide honest guidance on care, housing and feeding for each animal. Every animal leaves our farm vet-checked and de-wormed. We ask that you provide a suitable home before collecting your animal.

Each animal is healthy and vet-checked at the point of collection. We are happy to talk through any health questions you have and to support you after you bring your animal home.